The top reason for employee attrition is lack of career opportunities in the existing organization. That was cited by 41% of the 22,000 respondents in the Gartner Global Labor Market Survey. It finds that internal hire rates have remained largely flat to downward in its benchmarks. Gartner's research makes a similar point. Greg MuccioDirector of talent acquisition, Southwest Airlines I think folks are rapidly seeing the need to be able to curate their own individuals and not necessarily rely on the open market the entire time. Deloitte's survey of 2019 human capital trends included 10,000 business leaders globally, the majority of whom are in HR. Nearly 60% of respondents to a Deloitte survey found that it is "much easier, or easier to find a new job in a different organization" then within their own firm. HR managers can do better with internal mobility, according to recent studies. "I think folks are rapidly seeing the need to be able to curate their own individuals and not necessarily rely on the open market the entire time," Muccio said. Indeed, at recent HR conferences or peer meetings, internal mobility is often a topic of discussion, he said. Internal mobility is getting more attention in HR because of a tight labor market, Muccio said. That is the average range over the last three years. The company employs about 60,000 people. This internal mobility, or the hiring of employees for new roles at Southwest, accounts for an additional 1,500 to 1,800 hires annually.
Promoting internal employees to new roles is a "core" value for Southwest, said Greg Muccio, director of talent acquisition at the Dallas-based airline.
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